39 CORUNNA ST, BRISBANE (MEANJIN)
AV CLUB VISUAL STUDIO
9AM – 5PM
MONDAY – FRIDAY
BOOK VIA APPOINTMENT
0424 434 845
Information we may collect about you
Personal information generally means any information about an individual from which that person can be identified. It does not include data where the identity has been removed and it is not possible to connect the data to the individual. We may collect and use different kinds of personal information related to our business activities and when it is necessary and relevant to our relationship with you.
Our business functions and activities primarily involve working with our clients to deliver music performances and other events, videography, photography, graffiti installations and graphic design services. In order to do this, we represent and work with a broad network of talented photographers, videographers, graffiti artists, fashion enthusiasts, hip hop artists and graphic designers.
If you make you make an enquiry with us, ask to collaborate with us, or ask us to provide you or your business with any of our products or services, we may collect the following types information about you:
How we collect information about you
Where it is reasonably practical to do so, we will collect your personal information directly from you. We may collect the personal information you directly give us through some of the following means:
Do I have to provide you with my personal information?
You can deal with us anonymously (without giving us your name and contact details) or by using a pseudonym in some limited circumstances. If you contact us by phone or other means and ask to remain anonymous, you may do so and we will try to answer your request without seeking identifying details. However, if you choose to deal with us anonymously, there are some things we cannot do. For example, we will not be able to enter into an agreement with you to provide you with any of our products or services
Purpose for handling your personal information
As a general rule, we only process personal information for purposes that would be considered relevant and reasonable in the circumstances. We collect, hold, use and disclose personal information to:
We may use your personal information for activities in support of our primary business functions such as processing payments, administration, employment, management, marketing, contracting, IT, legal, and customer support.
Disclosure of personal information to third parties
We may disclose your personal information to the third parties set out below for any of the purposes set out above. The types of third parties with whom we disclose personal information include:
Protection of your personal information
We will hold personal information as either secure physical records, electronically on our intranet system, in cloud storage, and in some cases, records on third party servers. We maintain appropriate physical, procedural and technical security for our information storage facilities so as to prevent any loss, misuse, unauthorised access, disclosure, or modification of personal information. This also applies to disposal of personal information.
We further protect personal information by restricting access to personal information to only those who need access to the personal information do their job, and we will destroy or de-identify your personal information once it is no longer needed for a valid purpose or required to be kept by law.
Like most businesses, marketing is important to our continued success. We may use your personal information (such as your contact details) to provide you with information and newsletters about products and services that we consider may be of interest to you. We will not disclose your personal information to third parties for marketing purposes without your consent.
You may opt out at any time if you no longer wish to receive marketing information from us. You can do this by contacting our Privacy Officer on the details below or by using the ‘unsubscribe’ function included in our marketing emails.
Accessing and correcting your personal information
You may contact our Privacy Officer using the contact details below to request access to, or a correction of, the personal information that we hold about you. We will deal with your request within a reasonable time. On the rare occasion that we refuse access, we will provide you with a written notice setting out the reasons for the refusal and the relevant provisions of the Privacy Act that we rely on to refuse access. We will also provide you with avenues to complain about our refusal to provide you with access to the information.
We are not obliged to correct any of your personal information if we do not agree that it requires correction. If we refuse a correction request, we will provide you with a written notice with our reasons for refusing. We may recover reasonable costs in relation to a request for access to personal information.
Resolving personal information concerns
We take all complaints seriously, and will respond to your complaint within a reasonable period. You may also lodge a complaint with the Office of the Australian Information Commissioner by telephone: 1300 363 992 or email: email@example.com.